FREE Lifetime Warranty

A PROMISE TO YOU FROM GOTOMYCONTROLS.COM

At GoToMyControls.com, we believe in Complete Customer Satisfaction. We want to provide you with peace of mind knowing that your security equipment will be fully warranty at no additional charge! GoToMyControls.com will replace and/or repair your alarm system equipment free of charge any time your system requires service due to ordinary wear and tear. This free Lifetime Service Promise will lasts for the entire duration of your relationship with us. GoToMyControls.com will honor this Lifetime Service Promise as long as the system continues to be monitored by GoToMyControls.com, or its affiliates and regular monthly payments equal to the original monitoring rates are made. The Lifetime Service Promise includes labor and replacement or repair of all parts provided by GoToMyControls.com Inc. at time of installation. This warranty does not cover pre-existing alarm components already installed and connected to the new equioment, alarm touch screens, cell radios, home automation and video equipment, and batteries in detecting devices when the security system has been operating under normal conditions. GoToMyControls.com may use new or reconditioned parts at the time of replacement and may retain any parts removed from the system. Customer shall be responsible for paying for all parts and labor or all non-covered replacements and repairs, including damage caused by remodeling or renovation, accident or abuse, misuse, acts of God, vandalism, cosmetic damage, attempted unauthorized repairs, faulty electrical or telephone connections, or causes other than normal wear and tear. All repairs shall be performed as soon as reasonably possible after receipt of notice from customer. Service is performed during normal business hours currently 8 A.M. to 6 P.M., Monday through Friday, excluding holidays. Emergency service provided at other times will be charged to the customer at GoToMyControls.com existing standard rate for emergency service. Charges for non covered repairs will be based upon GoToMyControls.com existing labor and material rates. After the initial 12 month service period, a minimum $50.00 service trip fee will be assessed on both covered and non-covered service units.

 

 

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